Privacy Policy.
Urban Gleam Ltd ("we", "us") respects your privacy. This policy explains what we collect and why.
What we collect. When you book or enquire we collect the details you give us — your name, contact details, address and notes about your clean. We use them only to provide and schedule your cleaning service, respond to enquiries, and keep basic business records.
What we never do. We do not sell your data, share it with third parties for marketing, or send you marketing you have not asked for.
How it is stored. Booking requests reach us by email or WhatsApp and are kept only as long as needed for your booking and our legal obligations (e.g. invoicing).
Your rights. You can ask at any time what we hold about you, or ask us to correct or delete it — email contact@urbangleamcleaning.com or call 07942 369735.
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